Privacy Policy

Last Updated: January 2026

At 55www, we are firmly committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in plain terms how we collect your information, the purposes for which it is used, the parties with whom it may be shared, and the rights you hold over your own data. By registering an account or continuing to use 55www, you acknowledge that you have read and agree to the practices described in this document. If you have any questions or concerns, please contact our support team at any time.

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1. Who We Are

55www is an online cricket betting and casino platform operated for players in Bangladesh. We offer sports betting markets including BPL, IPL, T20 World Cup, and Bangladesh Tigers matches, alongside live casino games, slots, and crash titles. Our platform is accessible via 55www.ws and any officially linked mobile applications or mirror domains we operate.

For the purposes of this Privacy Policy, "55www", "we", "us", or "our" refers to the operators of the 55www platform. "You" or "your" refers to any individual who accesses or uses our services, whether as a registered member or a visitor browsing the website.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account, make a deposit, request a withdrawal, or contact our support team, you voluntarily provide us with certain personal information. This may include:

• Full name, date of birth, and gender
• Email address and mobile phone number (used for bKash, Nagad, Rocket, or Upay transactions)
• Residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• National ID card number or passport number (for identity verification purposes)
• Payment method details such as mobile banking account references for bKash, Nagad, or Rocket

2.2 Information Collected Automatically

When you use the 55www website or app, our systems automatically collect certain technical data to ensure the platform functions correctly and to improve your experience. This includes:

• IP address and approximate geographic location (country and city level)
• Device type, operating system version, and browser type
• Pages visited, session duration, click paths, and game activity logs

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3. How We Use Your Information

55www uses the personal data we collect for the following specific purposes:

• Account creation, verification, and ongoing management of your player profile
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfer channels
• Delivering bonuses, free spins, promotional offers, and loyalty rewards tailored to your activity
• Conducting responsible gaming checks, including age verification (21+ only) and self-exclusion support
• Sending service-critical communications such as account alerts, security notifications, and policy updates

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4. Cookies and Tracking Technologies

55www uses cookies and similar tracking technologies to operate the platform efficiently and to understand how players interact with our content. Cookies are small data files stored on your device. They help us maintain your login session, remember your preferences, and measure the effectiveness of our features.

4.1 Essential Cookies

These cookies are strictly necessary for the website to function. They enable core functionality such as login session management, security token verification, and page load optimisation. You cannot opt out of essential cookies while using 55www.

4.2 Analytics Cookies

Analytics cookies allow us to understand which pages are most popular, where players spend the most time, and where technical errors occur. This information is aggregated and anonymised. It helps us make data-driven improvements to the 55www experience.

4.3 Marketing Cookies

Where applicable, marketing cookies help us present relevant promotions and campaigns to returning players. You may manage marketing cookie preferences through your browser settings at any time. Disabling marketing cookies will not affect your ability to use the platform.

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5. Sharing Your Information

55www does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. However, we may share your data with a limited set of trusted parties in the following circumstances:

• Payment processors such as bKash, Nagad, Rocket, and Upay, solely to complete your financial transactions
• Identity verification service providers used to confirm player age (21+) and prevent fraudulent account creation
• Technology service providers who assist us with platform hosting, security monitoring, and customer support tools
• Regulatory or law enforcement authorities where we are required to do so by applicable law or court order

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6. Data Security

The security of your personal data is a core responsibility at 55www. We implement industry-standard technical and organisational measures to protect your information from unauthorised access, accidental loss, disclosure, or destruction. All data transmitted between your device and our servers is protected by SSL (Secure Sockets Layer) encryption. Our servers are protected by firewalls and undergo regular security audits.

Access to your personal data within our organisation is restricted to personnel who genuinely need it to perform their job functions. All staff handling player data are trained on data protection best practices. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 55www account.

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7. Data Retention

We retain your personal data for as long as your account remains active or as required to provide you with our services. If you close your account, we may retain certain records for a defined period in order to comply with legal obligations, resolve disputes, and enforce our agreements. Financial transaction records related to deposits and withdrawals via bKash, Nagad, or Rocket may be retained for a minimum period required by applicable financial regulations.

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8. Your Rights

As a 55www player, you hold the following rights regarding your personal data. To exercise any of these rights, please contact our support team:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete information
• Right to erasure — request deletion of your personal data where no legal obligation requires its retention
• Right to object — object to processing of your data for direct marketing or profiling purposes

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9. Children and Minors

55www strictly prohibits access by individuals under the age of 21. Our platform is intended exclusively for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. If you believe a minor has registered an account on our platform, please contact us immediately at [email protected] so that we may take appropriate action, including account closure and data deletion.

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10. Third-Party Links and Services

The 55www platform integrates with or references certain third-party services to provide a complete gaming and payment experience. These include:

• Game content providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — these providers may process game-session data under their own privacy policies
• Mobile financial service providers bKash, Nagad, Rocket, and Upay — payment transactions are subject to the respective provider's own terms and privacy practices
• Analytics and security monitoring platforms that help us keep the site running safely and efficiently

55www is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

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11. Changes to This Privacy Policy

55www reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we process your data, we will notify registered players via email or a prominent on-site notice. Continuing to use 55www after a policy update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.

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12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or the way 55www handles your personal data, our support team is available 24/7. You can reach us by email at [email protected]. We aim to respond to all data-related inquiries within 3 working days. For responsible gaming support or to request account closure, please visit our Responsible Gaming page.